Shipping & Returns
How your books are printed, shipped and what to do if something is wrong.
Printing and shipping
Each book is printed when you order it, then shipped to addresses in the United States. Shipping options and costs are shown at checkout before you pay: standard shipping $5.99 for the first book and $1.25 for each additional book (usually 10–15 business days including printing), or tracked shipping $14.99 plus $1.00 per additional book (usually 8–13 business days). Online orders are charged the retail price plus retail shipping, whatever the quantity.
Schools and volume orders
Schools and volume orders: request a written quote. Request a quote and we will prepare one for your titles, quantities and delivery.
Damaged or misprinted books
If a book arrives damaged or with a printing defect, contact us within 30 days of delivery with your order number and a photo. We will send a replacement or a refund.
Other returns
Because every copy is printed on demand, we cannot accept returns for change of mind. If you have a question about a title before ordering, use the Look inside preview or contact us.
Contact
Cedarfield Learning, 350 Sansome St, Suite 820 PMB 1089, San Francisco, CA 94104
Email: support@cedarfieldlearning.com · Phone: +1 (816) 816-6796